What Kind of Job Are We Doing?

Our Library Patrons Speak, We Listen!
Survey Results from Faculty, Staff, Students

The satisfaction surveys by completed by faculty, staff and students for Shake Library’s 2006-2007 Assessment program are addressed below. See the paragraphs explaining how the library plans to use these surveys to improve library services.

Library’s Response to Faculty Survey to Improve Services:

• Faculty members' requests for video/DVD purchases have increased. The library's line item budget for media purchases received a modest increase for 2007-2008. Additional videos/DVDs will be available for purchase. Librarians will ask for an additional increase in the library's line item budget for media purchases.

Library’s Response to Student Survey to Improve Services:

• The Music CD Collection and the Video/DVD Collection are collections provided to support the curriculum and teaching. Faculty members select the majority of titles purchased. The library budget does not support the mass purchase of popular titles. In addition, many students are not aware of the titles in the book collection. Librarians are working on strategies to bring the book collection "in view" by incorporating additional display shelving on the first floor. Eventually, the fiction and children's collections are to be moved to the first floor.